Help & Support

Welcome to the HiAnimes.us Help Center. We’re here to make your anime streaming experience as smooth as possible. Below you’ll find solutions to common problems and tips for getting the most out of our platform.

Troubleshooting Common Issues

Buffering or Slow Streaming

  • Ensure a stable internet connection for seamless playback.
  • Try lowering video quality in the player settings if your bandwidth is slow.
  • Clear your browser cache or restart your device.
  • Disable VPNs or proxies that might interfere with streaming.

Video Not Loading or Errors

  • Refresh the page or try another server option if available.
  • Update your web browser to the latest version.
  • Disable browser extensions that block scripts or ads to avoid conflicts.

Account and Playback Issues

  • HiAnime.us does not require registration, so ensure you’re using the site correctly.
  • If videos are not playing, check for any ad blockers that may interfere and disable them temporarily.

Need Further Assistance?

If you still need help or want to report a problem, please contact us through the Contact Us page. We aim to respond within 24-48 hours.